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For an immediate answer to some common questions, please see our Frequently Asked Questions below.
Frequently Asked Questions
HOW IS THE PRICE DETERMINED?
The product you select. Products will vary in cost depending on style & color.
The total number of colors in your design and how many print locations there are. The quantity of your order.
The price is lower for higher quantity orders.
If you would like a custom design by one of our professional designers, we only charge 5¢. Other factors that may affect pricing are special requests or personalization. Included with no extra charge:
Free rush orders
Free standard shipping in the U.S. (excludes Hawaii, Puerto Rico, & U.S. Virgin Islands)
Excellent customer service
HOW MANY ITEMS DO I HAVE TO ORDER?
The minimum quantity per order is 12.
HOW DO I AWESOMIZE MY IDEA FOR A DESIGN?
Please send us your information and any details you can provide about the design you would like. Our professional designers will work with you to help create a unique, artistic design!
WHAT IS THE TURNAROUND TIME TO AWESOMIZE MY DESIGN?
Once you send us the information and details, it usually takes 24 – 48 hours to customize a design specifically for you.
HOW CAN I GET A QUOTE?
You can get a quote quickly in the design studio. You select a product, the artwork, click on “Get a Quote”, and then enter the quantity. You can also call us directly for a quote.
WHAT IF MY FINAL DESIGN DOESN’T LOOK RIGHT?
No worries! Our designers are here to examine the artwork to make sure it looks amazing. We will look for any spelling errors, design alignment issues, misplacements, and proper image uploads. We will contact you if we have any questions.
HOW DO I ORDER MY DESIGN ON DIFFERENT PRODUCTS, STYLES, OR COLORS?
All you need to do is save your design and then contact us. We can add your design to other styles, colors, or products. We can also place the order for you.
WHAT IS THE NEXT STEP AFTER I PLACE AN ORDER?
After you place an order, our designers will review the artwork and they will fix any common problems. We will contact you if there are any questions about the design.
You will receive an email with the final proof and details of any alterations that were done before the order goes into production.
WHEN CAN I EXPECT MY ORDER?
We ship all orders from our warehouse in Miami, FL. Orders usually ship 3-6 business days after it has been approved.
WHAT IF I NEED A RUSH ORDER?
Please contact us for details or if you have any questions. There is no extra charge for rush orders!
WHAT IF THERE IS A PROBLEM WITH MY ORDER?
Please let us know right away if you have any problems with your order. We will work with you to make it right. We aim to provide the best quality shirts because your satisfaction is very important to us!
WHAT ARE MY PAYMENT OPTIONS?
You can select a payment method during checkout:
Pay immediately using a credit card. We accept all major credit cards Visa®, Discover®, MasterCard®, and American Express®.
Pay with a Purchase Order. There is a section at the bottom of the checkout process to enter the purchase order #. We will send you an invoice once the order has shipped and you can pay the invoice using a credit card or check.
Arrange payment later. You will receive an invoice after the order has shipped. Payment is due upon delivery. We can process payments by phone with a credit card.